FREQUENTLY ASKED QUESTIONS
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You can book online for only non color services anytime through our website or contact our front desk by phone or text. If you are unsure which service or team member to choose, reach out and we will be happy to help you find the best fit.
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Each member of our team has different specialties, experience, and pricing. You can explore their profiles online or contact our front desk for a personalized recommendation. If you are planning a major change, corrective color, grey transformation, or extensions, we may recommend beginning with a consultattion.
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Hello.Salon is located on Cherrry Street In the heart of Tulsa.
1724 E 15th Street Tulsa OK 74104
We are located on the corner of 15th and Victor next door to Arvest bank. Our parking lot is on Victor on the East side of our building. We also have additional parking along Victor St.
When you arrive, come in and make yourself comfortable. Our front desk will let your stylist or barber know you are here.
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Our schedules can fill quickly, especially during evenings, weekends, and holidays. We recommend scheduling your next appointment before leaving the salon whenever possible. If you need a specific day or time, booking several weeks ahead will give you the moat options.
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Our front desk is available by phone and text during the following hours.
Monday: Closed
Tuesday: 9 - 5
Wednesday: 9 - 5
Thursday: 9 - 6
Friday: 9 - 5
Saturday: 9 - 4
If you contact us outside those hours, leave us a message and we will respond as soon as we return.
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If you have a color appointment you can cancel online but you will need to call or text to reschedule your color appointment. You can make changes online up to 36 hours before your appointment. After that, please call or text our front desk so we can help you. We ask that all changes be made as early as possible so we can have the opportunity to offer the reserved time to another guest. See cancellation policy below.
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We require at least 24 hours notice when canceling or rescheduling an appointment. Appointments canceled within 24 hours and missed appointments may be charged 50% of the scheduled service total. Any outstanding fee must be paid before another appointment can be made.
We understand that illness and unexpected situations happen. Please contact us as soon as possible so we can talk through your circumstances with care.
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Please call or text us as soon as you know you are running late. Depending on the timing and services scheduled after yours, we may need to adjust your service or reschedule your appointment. This allows us to care for you without running behind for the guests who follow.
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Your ideal schedule depends on your hair, goals, and desired level of maintenance. These are helpful general guidelines:
Short haircut or barber appointment: Every 4 to 6 weeks
Medium to long haircut: Every 6 to 8 weeks
Root retouch: Every 4 to 8 weeks
Highlights: Every 4 to 8 weeks
Lived in dimensional color: Every 8 to 12 weeks with a toner in between appointments
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We believe great hair begins with a genuine relationship. Hello.Salon was created to feel warm, comfortable, and welcoming, more like being invited into someone’s home than walking into a traditional salon. We care about how you look, but we also care about how you feel while you are here.
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Yes. A consultation gives us time to discuss your hair history, goals, maintenance, timing, and expected investment. Consultations are especially helpful for extensions, corrective color, major transformations, and services you are unsure how to book. New clients should always take advantage of our complementary consultations.
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Yes.With our VIP program, you receive one punch for every $50 spent on products. Once your card is full, you receive a complimentary Aveda Glow Treatment.
We alos have a referral program. When you refer a new guest to Hello.Salon., you and the person you referrred will each receive $20 off a service of your choice.
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Absolutely. You are welcome here. We serve people of all genders, ages, backgrounds, personal styles, and hair types. Our goal is for every guest to feel comfortable, understood, and cared for.
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Being a Green Circle Salon means we take responsibility for the beauty waste created through our work. Through the program, materials such as hair clippings, excess hair color, foils, metals, plastics, and other salon waste can be recovered, repurposed, or responsibly managed instead of simply being sent to a landfill. Check out our Sustainability page for more infomation.
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Yes! You can shop professional hair care through our online store anytime. Shopping through our online store gives you convenient access to the products you love while continuing to support Hello.Salon.
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Please contact us as soon as possible. Preferably within the first 48 hours. We care deeply about your experience and appreciate the opportunity to understand what does not feel right. We will talk with you, consult with your service provider, and determine the best next step together.
